Terms & Conditions
Effective Date: February 05, 2025
By accessing, browsing, purchasing products, or using services provided by Rio Jimmy Motor, you agree to be bound by the following Terms and Conditions. Please read them carefully.
Use of Website
All content on this website, including product listings, engine and transmission information, images, specifications, descriptions, service information, logos, and text, is provided for informational purposes only.
Rio Jimmy Motors reserves the right to modify, update, suspend, or discontinue any product, service, pricing, content, or feature without prior notice.
Orders & Payments
- All orders and service requests may require advance payment before processing.
- Orders and service engagements are considered confirmed only after successful payment verification through our approved payment processing systems.
- Rio Jimmy Motors reserves the right to cancel or refuse any order or service request in cases of suspected fraud, inaccurate information, payment disputes, or operational limitations.
Vendor Location, Sourcing & Coordination Services
Rio Jimmy Motors may provide vendor locating, supplier identification, sourcing assistance, procurement support, vendor coordination, and related business support services for automotive components and related products.
These services are advisory and coordination-based in nature. Customers remain solely responsible for evaluating suppliers, reviewing product specifications, negotiating pricing, and making final purchasing decisions.
Rio Jimmy Motors does not guarantee any specific supplier, product availability, inventory levels, pricing, or purchasing outcome.
Shipping Policy
For products sold directly by Rio Jimmy Motors, shipping may be available within designated service regions, including the United States.
- Estimated delivery times may vary depending on supplier availability, destination, shipping carrier, weather conditions, and other logistical factors.
- Rio Jimmy Motors shall not be responsible for delays caused by third-party shipping carriers, customs procedures, weather events, force majeure events, or supplier-related delays.
Product Compatibility
Customers are responsible for providing accurate vehicle information, including Year, Make, Model, Engine Specifications, and VIN (where applicable). We strongly recommend confirming compatibility before completing any purchase.
Rio Jimmy Motors shall not be responsible for compatibility issues resulting from inaccurate or incomplete information provided by the customer.
Third-Party Suppliers & Vendor Network
Certain products and services available through Rio Jimmy Motors may involve independent third-party suppliers, vendors, distributors, or service providers.
Rio Jimmy Motors may assist customers in locating suppliers and coordinating communications; however, final transactions, supplier selection, pricing agreements, logistics arrangements, and purchasing decisions remain the responsibility of the customer.
Rio Jimmy Motors shall not be liable for the actions, omissions, delays, pricing changes, inventory shortages, or performance of third-party suppliers.
SMS Messaging Terms (A2P Compliance)
Messaging Program Name
The Rio Jimmy Motors Customer Messaging Program allows customers to receive order updates, service notifications, customer support messages, and business-related communications.
Program Description
Customers who provide their phone number through our website forms or communication channels may receive SMS messages related to:
- Order confirmations
- Order status updates
- Shipping notifications
- Customer support communications
- Service updates
- Account-related notifications
Message Frequency
Message frequency may vary depending on your interaction with our products and services.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and mobile plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP.
Help Instructions
For assistance, reply HELP.
Customer Support
For assistance regarding products, services, orders, or messaging communications, please email: support@riojimmymotor.com
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
Privacy Policy Reference
Your privacy is important to us. Information collected through our website and communication channels is handled in accordance with our Privacy Policy.
Refunds & Cancellations
For physical products purchased directly from Rio Jimmy Motors, refund and return requests shall be governed by the Refund & Return Policy published on our website.
For vendor locating, sourcing assistance, supplier identification, consulting, and coordination services, refund requests may be considered only if substantial work has not yet commenced.
Once supplier research, sourcing activities, vendor identification, or coordination services have begun, related service fees may become non-refundable.
Limitation of Liability
Rio Jimmy Motors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, services, or third-party supplier relationships.
Rio Jimmy Motors is not responsible for installation errors, improper handling, misuse, unauthorized modifications, or damage occurring after delivery of products.
For vendor locating, sourcing assistance, and coordination services, Rio Jimmy Motors does not guarantee any specific supplier, pricing, inventory availability, purchasing outcome, or business result.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts of Dehradun, Uttarakhand, India.