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Contact Our Auto Specialists

Have a question about vehicle fitment, shipping rates, or warranty terms? Our trained sales specialists are standing by to help you locate the exact OEM salvage part you need.

Call Toll-Free

+1 (830) 356-8534

Customer Service & Quote Hotline
Email Inquiries

support@riojimmymotor.com

Standard response within 2 business hours
Corporate Headquarters

100 Industrial Pkwy, Detroit, MI 48201

Business Hours

Mon - Sat: 8:00 AM - 6:00 PM EST

Request A Free Quote

Submit your vehicle details below and our parts specialists will cross-reference inventories and email you price and shipping options.

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100 Industrial Pkwy, Suite 400, Detroit, MI 48201

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Answers To Queries

Frequently Asked Questions

Need help with warranties, fitment verification, or shipping details? Read our quick guide below.

All our parts, including engines and transmissions, come with a standard **90-Day Replacement or Money-Back Warranty** at no additional cost. We also offer extended protection plans (6-month and 1-year warranties) during checkout or when speaking with a parts consultant.

You can input your vehicle’s **Year, Make, and Model** in our parts search engine. To guarantee 100% fitment, we highly recommend providing your **Vehicle Identification Number (VIN)** during checkout or listing page inquiries. Our specialists cross-reference your VIN with original manufacturer catalogues before shipping.

Yes, **Standard Shipping is FREE** across the continental United States. Small parts are sent via UPS or FedEx and usually arrive within 3-5 business days. Heavy freight items like engines and transmissions are shipped via LTL carriers and arrive within 5-9 business days, depending on your location.

Absolutely. Every engine goes through a compression test, leak-down test, oil pressure check, and visual inspection for metal particles before salvage dismantling. Transmissions are dyno-tested or manually inspected for smooth gear shifting and clean fluid.

If a part is defective or incorrect, contact us within your warranty period. We will arrange a replacement part at no cost to you. If a replacement is unavailable, we will issue a 100% full refund and cover the return shipping costs.

Looking for a Specific Part or Need Expert Help?

We have direct connection with over 200+ certified salvage yards nationwide. Let our team locate your auto part within minutes - completely free of charge.